Hanwool Technology Co., Ltd. (“the Company”) establishes and discloses the following privacy policy pursuant to Article 30 of the Personal Information Protection Act to protect personal information and handle related complaints smoothly.
Article 1 (Purpose of Processing Personal Information)
The Company processes personal information for the following purpose:
- - Handling inquiries: Identifying the inquirer, reviewing inquiry details, contacting for verification, and providing responses.
Article 2 (Retention and Use Period)
Personal information is retained and used within the period agreed to by the data subject or permitted by law.
- - Inquiry handling and customer support: Stored for up to 1 year after completion, then destroyed. (If retention is required by law, such period will be followed.)
Article 3 (Rights of the Data Subject)
The data subject may exercise the following rights at any time:
- - Request access to personal information
- - Request correction
- - Request deletion
- - Request suspension of processing
Requests may be made via written documents, phone, or email. The Company will process requests without delay. A legal representative or delegated agent may act on behalf of the data subject with a power of attorney.
Article 4 (Items of Personal Information Processed)
The Company collects and processes the following items:
- - Required items: Company name, job title, name, phone number, email, inquiry subject, inquiry details
Article 5 (Destruction of Personal Information)
When the retention period expires or the processing purpose is achieved, personal information is destroyed promptly.
- - Electronic files: Irreversible deletion
- - Paper documents: Shredding or incineration
Article 6 (Measures to Ensure Safety of Personal Information)
- - Administrative measures: Internal management plan, employee training
- - Technical measures: Access control, encryption, security software
- - Physical measures: Access control to server rooms
Article 7 (Personal Information Protection Officer)
- - Name: Taehyeon Nam
- - Email: th.nam@hanwooltech.com
Article 8 (Remedies for Rights Infringement)
The data subject may contact the following organizations for consultation or dispute resolution:
- - Personal Information Infringement Report Center: privacy.kisa.or.kr / 118
- - Personal Information Dispute Mediation Committee: www.kopico.go.kr / 1833-6972
- - Supreme Prosecutors’ Office Cyber Investigation Dept.: www.spo.go.kr / +82-2-3480-3573
- - National Police Agency Cyber Bureau: cyberbureau.police.go.kr / 182
Article 9 (Changes to Privacy Policy)
This policy is effective as of December 1, 2025.
